Security

Data Encryption

Encryption at Rest

AES-256 encryption for all stored data, including databases, file storage, and backups.

Encryption in Transit

TLS 1.3 enforced on all connections. No unencrypted HTTP traffic permitted in production.

Authentication & Access Control

Our platforms are designed with the following authentication and access controls:

OAuth 2.0 and OpenID Connect (OIDC)

Multi-factor authentication (MFA) — TOTP, WebAuthn, and hardware keys

Role-based access control (RBAC) with least-privilege enforcement

JWT with short-lived access tokens and refresh token rotation

Audit logging of all authentication events

Designed for enterprise SSO — Single Sign-On via SAML 2.0

Infrastructure Security

Cloud infrastructure with enterprise-grade security controls
Network segmentation and private VPC architecture
DDoS protection and rate limiting at the edge
Automated vulnerability scanning and patch management
Redundant infrastructure and automated failover, engineered for high availability
Automated backups with 30-day retention and point-in-time recovery
Continuous uptime monitoring and anomaly detection

Application Security

OWASP Top 10 mitigations applied across all services

Input validation and output sanitization on all API endpoints

Dependency audit pipeline with automated CVE scanning

Penetration testing planned as we scale to production

Secure development lifecycle (SDLC) with security review gates

Responsible disclosure policy — report vulnerabilities to our security team

AI Security

CloudServe Digital enterprise services incorporate AI capabilities with dedicated security controls for LLM interactions, prompt integrity, and model output governance.

All user input validated and sanitized before any LLM API call — no raw pass-through

Prompt injection defenses on all AI-powered features — structured prompting with adversarial input filtering

Model output validated against expected schema and sanitized before delivery to enterprise clients

AI audit logging: every LLM call logged with model ID, tenant context, request hash, and timestamp

System prompts treated as secrets — never echoed or exposed in API responses or logs

Rate limiting on all AI inference endpoints — per-tenant and per-user quotas enforced at the API gateway

Data Residency & Sovereignty

United States

Primary

EU Region

Planned

India Region

Planned

Enterprise Security Controls

Dedicated tenant isolation — your data is never co-mingled with other tenants
Customer-managed encryption keys (CMEK) — planned for enterprise tier
Data export and deletion on demand (GDPR Article 17, DPDPA)
Security incident notification within 72 hours
Annual security review and third-party assessments planned

Security Practices

Separation of production, staging, and development environments
Principle of least privilege for all internal access
Mandatory security training for all engineers
Dependency updates reviewed and applied on a regular cycle
Security considerations built into code review and CI pipeline
No production access without approval and audit trail

Responsible Disclosure

If you discover a security vulnerability in CloudServe Digital, please report it to [email protected]. We respond within 72 hours and follow coordinated disclosure practices.

We do not pursue legal action against researchers who act in good faith and follow this disclosure process.

Security Questions?

For security inquiries or to report vulnerabilities:

[email protected]