Cookie Policy

Introduction

This Cookie Policy explains how CloudServe Digital, a division of RAMSIO CLOUDSERVE INFOTECH PRIVATE LIMITED ("we", "our", or "us"), uses cookies and similar technologies on our websites and services. This policy applies to IndianMetropolis, Vernacia, and the cloudservedigital.com website.

By using our websites and services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not accept the use of cookies, please disable them as described in this policy or refrain from using our websites and services.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies help websites recognize your device and remember certain information about your visit, such as your preferences, settings, and how you use the website. This can make your next visit easier and enhance the usefulness of the website to you.

Types of Cookies We Use

We use different types of cookies for various purposes. Cookies can be classified based on their duration and the domain to which they belong.

Based on Duration

• Session Cookies: These are temporary cookies that exist only during your website session. They are deleted from your device when you close your web browser.
• Persistent Cookies: These remain on your device for a set period or until you manually delete them. They are activated each time you visit the website that created them.

Based on Domain

• First-Party Cookies: These are set by the website you are visiting directly.
• Third-Party Cookies: These are set by domains other than the one you are visiting, such as analytics services.

Categories of Cookies

We use cookies for different purposes, and they can be categorized based on their functionality:

How We Use Cookies

We use cookies for various purposes, including:

• Ensuring the security of our websites and services
• Verifying user identity and maintaining session state
• Remembering your preferences and settings, such as theme (light/dark mode)
• Analyzing how our websites and services are used to improve them
• Personalizing content and user experience

Other Tracking Technologies

In addition to cookies, we may use other technologies to track and collect information about your browsing activities:

• Web Beacons: Small graphic files placed on web pages or in emails that allow us to determine if you have performed specific actions.
• Pixels:Tiny, invisible tags on websites that allow us to know if you've visited a particular web page or clicked on a specific link.
• Local Storage: A technology that allows websites to store data in your browser, similar to cookies but with larger storage capacity.

Third-Party Cookies

Some cookies on our websites and services are served by third parties. These third parties may use cookies and other technologies to collect information about your browsing activities over time and across different websites.

We use services from providers such as:

• Google Analytics (for website analytics)
• Cloudflare (for website security and performance)

These third parties have their own privacy and cookie policies. We recommend you review their policies to understand how they use your information.

Cookie Retention

Essential cookies persist for the duration of your browser session or up to 12 months. Analytics cookies are retained for up to 26 months. Marketing cookies are not currently in use; if introduced in the future, their retention periods will be disclosed here. You can delete cookies at any time through your browser settings.

Your Cookie Choices

You have the right to choose whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

Cookie Consent Banner

Our website displays a cookie consent banner when you first visit, allowing you to accept all, reject all, or customize your preferences by category. Once you have made a choice, you can change it at any time by clearing your cookies through your browser settings (see below), which will cause the banner to appear again.

Browser Settings

Most web browsers allow you to manage your cookie preferences through their settings. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse some or all cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block all cookies (including essential cookies), you may not be able to access all or parts of our website and some features may not function properly.

You can find information on how to manage cookie settings in popular browsers at:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

India DPDPA 2023 Compliance

Under India's Digital Personal Data Protection Act 2023 (DPDPA 2023), we obtain your consent before setting non-essential cookies on cloudservedigital.com. You can withdraw consent at any time by clearing your cookies through your browser settings. For questions about your data rights under DPDPA 2023, contact our Grievance Officer at [email protected].

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our business practices. Any changes will become effective when we post the revised policy on our website. We encourage you to periodically review this page for the latest information on our cookie practices.

Contact Us

If you have any questions about our Cookie Policy, please contact us:

• By email: [email protected]
• By mail: Grievance Officer, RAMSIO CLOUDSERVE INFOTECH PRIVATE LIMITED, #36, WeWork Prestige Central, Infantry Road, Mahatma Gandhi Road, Bengaluru - 560001, Karnataka, India
• By phone: +91 91106 18988
• CIN: U62091KA2025PTC210162
• GST: 29AAPCR1639E1Z3